256 Privacy Policy — Protection of Your Personal Information
This Privacy Policy explains how platform 256 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy transparently and responsibly. Please read this document carefully before using the platform.
Information We Collect
Your full name, email address, phone number, date of birth, and identification details provided when registering your 256 account.
Deposit and withdrawal transaction details in Ringgit Malaysia (RM), bank account names, and payment records for audit and financial security purposes.
Device type, operating system, browser used, IP address, and access time. This helps us detect suspicious activity and improve platform performance.
Betting activity records, games accessed, session duration, account setting preferences, and transaction history within platform 256.
Cookie files stored on your device to maintain your login session, save language preferences, and understand usage patterns for platform improvement purposes.
The content of queries and responses submitted through support email, used to resolve issues and improve customer service.
How Your Information Is Used
256 uses collected information solely for legitimate and responsible platform operations. Account information is used to verify user identity, process financial transactions, and provide access to the services available on the platform.
Usage data and device information are analysed in aggregate to identify technical issues, improve platform performance and interface design, and protect user accounts from unauthorised access. We also use this information to detect suspicious activity patterns for fraud prevention purposes.
Your registered email address and phone number may be used to send important account-related notifications — such as transaction confirmations, security alerts, and policy updates. We do not use this information for marketing purposes unless you have given your explicit consent.
Summary of Data Use Purposes
- Identity verification and account management
- Processing of MYR deposits and withdrawals
- Account security and fraud prevention
- Platform performance and interface improvements
- Important account-related notifications
- Compliance with applicable legal requirements
Cookies, Storage & Data Security
Cookie Usage
The 256 platform uses session cookies and persistent cookies to ensure a smooth user experience. Session cookies expire automatically when you close your browser, while persistent cookies save your preferences for future sessions.
You can manage or disable cookies through your browser settings. Please note, however, that disabling cookies may affect certain platform functions, such as maintaining your login session or saving language preferences.
Security and Data Retention
All data stored by 256 is protected with industry-standard SSL encryption during transmission between your device and our servers. Account passwords are stored in hashed form and cannot be read by anyone, including our own staff.
Account data is retained for the duration the account remains active, plus any additional retention period required by applicable law. Once an account is closed at the user's request, personal data will be deleted within a reasonable timeframe unless retention is required by law.
Sharing Information with Third Parties
256 does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes. Your privacy is not something we profit from.
However, in the course of operating the platform, we may share limited information with trusted third parties in the following situations:
- Payment processors: Transaction information that must be shared with payment service providers to process MYR deposits and withdrawals.
- Legal compliance: Where required by a court order or competent authority in Malaysia, we may be legally obligated to disclose certain information.
- Technical service providers: Companies that assist us with server operations, internal analytics, and cybersecurity, all bound by strict confidentiality agreements.
Your Rights as a 256 User
You have the right to request a copy of the personal information we hold about you. Send your request to [email protected] and we will process it within a reasonable timeframe.
If the information we hold is inaccurate or out of date, you may submit a correction request. Some basic details can be updated directly through your account profile settings.
You may request the deletion of your account and personal data. Such requests will be processed subject to applicable data retention legal requirements. Contact us at [email protected] to initiate this process.
Policy Changes & How to Contact Us
256 reserves the right to update this Privacy Policy from time to time in line with changes to platform operations, technology, or applicable legal requirements in Malaysia. Any material changes will be posted on this page with a clear effective date.
Continued use of platform 256 after policy changes have been posted will be considered acceptance of the updated terms. We encourage users to review this page periodically to stay informed about how your data is managed.
For any questions, concerns, or requests regarding your privacy and personal data, please contact the 256 support team via email at [email protected]. We aim to respond to all privacy enquiries within a reasonable timeframe with clear and helpful answers. You may also visit FAQ page for more information.
Related Policy Links
Have More Questions About Your Privacy?
Contact us at [email protected] or check FAQ for an immediate response.